Recruitment requirements

CUSTOMER SUPPORT
－Full-time employee－

Business content	You will be responsible for customer support duties that mainly involve non-face-to-face support such as telephone calls, emails, and chats. In addition, you can play an active role while freely expressing your own ideas, such as planning new services. --Frequently Asked Questions-- "I don't know much about leather products, so I would like some advice." "How should I repair my product?" "I would like to purchase this product..." We respond to a variety of inquiries every day.
Application qualifications	■Required conditions ・Basic PC skills (Excel/Word) ・3 years or more of working experience *You can apply even if you have no customer support experience. ■Welcome conditions ・Sales experience in the apparel and cosmetics industry ・Office experience such as sales office work
Desired person image	・Have a sense of cooperation and contribution with those around you ・Feel a sense of satisfaction in supporting someone and providing close support ・Accurately and with a sense of speed ・Have an interest in new things and a desire to learn
Employment type	■Full-time employee There is a 3-month trial period Salary and benefits will not change during the trial period
Work location/transportation	Head office/10F/11F, Daiei Building III, 7-18-8 Roppongi, Minato-ku, Tokyo
Working hours	■Shift system (standard working hours 8 hours a day) 2-day work week *Working on Saturdays, Sundays, and holidays is possible
Salary	■4 million - 4,500,000 yen We will give preferential treatment for those above this based on experience and ability The above amount includes deemed overtime for 30 hours per month (47,500 yen to 60,000 yen). If the amount is exceeded, a separate payment will be made.
Holiday leave	■ 120 or more days off per year ・2-day weekend system ・New Year holidays (3 days) ・Summer vacation (4 days) ・Paid vacation ・Congratulations/condolences leave ・Maternity leave/childcare leave (taken/returned) ・Nursing care leave ・Birthday leave
Welfare benefits/treatment	・Salary increase twice a year 　└Varies depending on evaluation ・Bonus twice a year (February/August) 　└Varies depending on performance and evaluation ・Transportation allowance (up to 25,000 yen per month) ・Social insurance (employment/work injury/health/welfare pension) ・Overtime allowance (excess amount) ・Director's allowance ・Free clothing, hairstyle, and nails 　└Jeans and sneakers OK ・No smoking in the office ・Health checkup ・Employee discount system ・Corporate contract for chiropractic services ・iDeCo premium subsidy ・English conversation lesson cost burden ・Joining gift ・Product monitoring system ・Product track record of promoting female managers

ENTRY