About repairs

BONAVENTURA accepts the following repairs

*warranty registration is required for repair

About Lifetime Warranty

About repair details

BONAVENTURA accepts repairs so that you can use it for a long time.

Please check the following and select the repair type

* Repairs may be difficult as the judgment will be based on actually observing the condition

Hard case replacement only

The hard case that comes with the notebook type case can be replaced free of charge for a long time.

If you would like a replacement due to cracks, chips, cracks, scratches, etc., please select this from Repair reception form

*We may not be able to support models that have been manufactured for many years and are no longer manufactured by our company.

* If you would like only the adhesive sheet, please select "Other repairs" from the Repair reception form

Target products

Back cover case damaged

If the rear case is cracked, chipped, or otherwise damaged, it will be difficult to repair
For assistance, please select this from Repair reception form

Target products

Back cover case

Case that covers only the back

Back cover case with handle

Case with handle on the back

Edge paint repair

This is a repair to repaint the paint applied to the cross section of the leather

If you would like edge paint repair, please select this from Repair reception form

※For the notebook-type iPhone case, we will also replace the hard case.

Other repairs

If you wish to perform repairs other than those listed above or multiple repairs, please select this from Repair reception form

・Cleaning of leather parts *Cleaning is also available at directly managed stores.

・Metal fittings replacement

・Fraying/stitch repair

Please feel free to contact us for repairs other than those listed above

Repair flow

1. Repair reception

AfterWarranty registration, please contact customer support via Repair reception form
We will provide you with an estimate

About lifetime warranty

Repairs can also be done at a store near you

2. Storage of repaired items

When sending, please be sure to include your address, name, and phone number
Please remove accessories such as straps

3. Repair work

After confirming arrival at our company, we will start repairing

We will not notify you of the arrival of the shipment

Please note that we will contact you via email as soon as the repair is completed

4. Delivery of goods

Once the repair is completed, we will send it back to you.
Shipping and cash-on-delivery fees of 880 yen may be charged separately.

Diary case

Stand diary case

Mirror case (with shoulder strap)

Back cover case

Back cover case with handle